Our Privacy Policy

Partnerly is an AI-powered tool for practicing immigration interviews. You create an account, start practice sessions, answer AI-generated questions, optionally invite a partner to a shared session, and review your results.

Partnerly is a practice tool only. It does not provide legal advice and is not affiliated with any government agency.

Information you give us

• Name and email address: collected when you create your account (they may come from Google or Apple if you use those to sign in). We use your name and email to identify you and run the app. We also use your email to send your session results and notifications.
• Phone number: collected during onboarding as a secondary contact. We use it only as a backup way to reach you if we need to contact you and email isn't enough.
• Gender (optional): you can skip it. If you provide it, it is used only to make wording and pronouns in practice questions more natural. You can add or remove it later.
• Session content: the practice questions generated for you, your typed answers, your partner's answers if you invite one, and the scores, comparisons, and reports produced. This content is used to run your session and email your results, then it is deleted (see Data Retention).
• Invitations: the name or email address of the partner you invite.
• Messages to us: anything you send when you contact support.

Information from sign-in providers

• Sign in with Google: we receive your name, email address, and basic profile information (the openid, email, and profile scopes). We do not access your Gmail, Drive, Calendar, contacts, or any other Google data.
• Sign in with Apple: we receive your name (first sign-in only) and your email address, which may be a private relay address.

Purchase information

• When you buy a session, the purchase is processed by Apple (App Store) or Google (Google Play). We never see or store your card number or payment method. We receive confirmation of the purchase (product, date, transaction ID, price, country) through our purchase-management provider, RevenueCat.

Information collected automatically

• Device and usage data: app version, device type, operating system, language, crash reports, and basic usage events needed to run and improve the app.
• We do not track you across other companies' apps and websites, and we do not use advertising identifiers for advertising.

We use your information to:

• create your account, identify you in the app, and sign you in (using your name and email);
• generate practice questions and produce feedback, scores, comparisons, and reports;
• run two-person sessions, including sending invitations;
• process purchases, unlock sessions, and handle refunds and support requests;
• maintain, secure, and improve the app, and fix bugs;
• email you your session results and send service notifications such as invitations, receipts, and policy or feature updates (using your email address);
• contact you by phone number as a secondary contact, only if we need to reach you and email isn't enough;
• comply with legal obligations.

We do not sell your personal information, and we do not use your session content to advertise to you.

To generate questions and feedback, the content of your sessions (your profile details needed for the questions, and your answers) is sent to a third-party AI service provider, which processes it on our behalf and only to provide these features.

AI output can be inaccurate. Don't rely on it as legal advice.

We share information only in these cases:

• Your partner. If you invite someone to a session, we share that session's results and comparison with them.
• Service providers that work for us under confidentiality obligations: cloud hosting, AI processing, authentication (Google, Apple), purchase management (RevenueCat), email delivery, and crash reporting.
• App stores. Apple and Google process purchases under their own privacy policies.
• Legal reasons. If required by law or legal process, or to protect the rights, safety, and security of users or Partnerly.
• Business transfers. If Partnerly is involved in a merger, acquisition, or sale of assets, your information may be transferred, and we will tell you if its handling changes materially.
• With your consent.

Partnerly's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use Google user data (name and email address) only to create your account, identify you, sign you in, send your session results and notifications, and display your name in the app. We don't transfer it to others except as needed to provide these features or as required by law, we don't use it for advertising, and no humans read it except for security, legal compliance, or with your explicit consent.

• Session content: once your session is finished and your results have been emailed to you, the session (questions, answers, and results) is deleted from our systems. Your results then exist only in the email we sent you and any PDF you downloaded.
• Account information (name, email, phone number, optional gender): kept while your account is active.
• When you delete your account in the app: all of your personal information is deleted. The only thing we keep is the transaction record of your purchases (transaction ID, date, amount, product), because we need it for accounting and tax obligations. We keep it only for the period the law requires, and it is not used for anything else.

• Access and correction: view and edit your profile in the app, or contact us.
• Delete your account and data: use the delete account option in your profile in the app. Deleting removes all your personal information (name, email, phone number, gender, and any session content). We keep only the transaction record described in Data Retention. You can also request deletion by emailing info@mypartnerly.com from your registered address, without needing the app.
• Optional information: you can leave gender blank.
• Notifications: manage them in your device settings.
• Sign-in providers: you can revoke Partnerly's access in your Google Account (myaccount.google.com/permissions) or Apple ID settings.
• Regional rights: depending on where you live (for example the EEA, UK, or California), you may have rights to access, correct, delete, port, or object to the processing of your data, and to withdraw consent. Contact us to exercise them. We respond within the time the law requires. You may also complain to your local data protection authority.

We use encryption in transit (HTTPS/TLS), access controls, and regular reviews to protect your information. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects you, we will notify you as the law requires.

Partnerly is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

We and our service providers may process data in countries other than your own, including the United States. Where required, we use appropriate safeguards, such as standard contractual clauses.

Our website uses only the cookies and similar technologies needed for it to work. It does not use advertising cookies. You can control cookies in your browser settings. Our mobile apps do not use cookies for advertising.

We may update this policy. We will post the new version here with a new date, and for material changes we will notify you in the app or by email before they take effect.

Partnerly
Email: info@mypartnerly.com
Website: https://mypartnerly.com/contact